About usCare in our HomesOur StaffOur HomesResidential Care Dementia Care Day & Respite Care Home Care
We believe that a happy and caring atmosphere is essential
To promote this we take great care in choosing responsible, conscientious and professional staff
To promote this we take great care in choosing responsible, conscientious and professional staff
We believe that a happy and caring atmosphere is essential
To promote this we take great care in choosing responsible, conscientious and professional staff
To promote this we take great care in choosing responsible, conscientious and professional staff
We believe that a happy and caring atmosphere is essential
To promote this we take great care in choosing responsible, conscientious and professional staff
To promote this we take great care in choosing responsible, conscientious and professional staff
Our Staff
Our care workers are all meticulously trained to provide the highest standards of care to meet our strict quality requirements, including those laid down by the Care Standards Act
As well as practical help, our care workers offer clients companionship and advice. We believe that a happy and caring atmosphere is essential. To promote this we take great care in choosing responsible, conscientious and professional staff who are particularly able to gain the confidence of the service user. Our high standards are maintained with regular staff training.
The core team is qualified to NVQ 3 or equivalent. In addition we support local colleges who may place students with us for assessment under strict supervision.
Key Worker System
Each resident at RHC Group Residential Home's are appointed a key worker on admission, and the key worker's responsibilities are as follows:
Our care workers are all meticulously trained to provide the highest standards of care to meet our strict quality requirements, including those laid down by the Care Standards Act
As well as practical help, our care workers offer clients companionship and advice. We believe that a happy and caring atmosphere is essential. To promote this we take great care in choosing responsible, conscientious and professional staff who are particularly able to gain the confidence of the service user. Our high standards are maintained with regular staff training.
The core team is qualified to NVQ 3 or equivalent. In addition we support local colleges who may place students with us for assessment under strict supervision.
Key Worker System
Each resident at RHC Group Residential Home's are appointed a key worker on admission, and the key worker's responsibilities are as follows:
- To communicate with their assigned residents on each shift attended and offer help with tasks. These tasks could be letter writing or reading, arranging appointments or assisting with recreational pursuits.
- To offer the resident assistance with other personal affairs such as contacting relatives/friends.
To obtain shopping or organise for shopping to be done for the resident. - To be a companion to the resident – someone the resident feels he/she can talk to about any issue, confident in the knowledge that the discussion will not be repeated to anyone else unless that is what the service user wishes.
- To voice residents concerns regarding issues connected with the running of the home, for example, a change in policy or practice which the resident was not happy with.
To advise the senior carer or the manager of the home if a concern is identified involving the physical, psychological or emotional well-being of the resident. This would be accomplished within the confines of the National Care Standards Act, paying particular attention to a service users right to privacy and confidentiality.
Why not be our guest?
I hope that you will come and see our homes for yourself. Join us for Sunday lunch, sample the friendly atmosphere and see the excellent facilities.
Our staff are on duty at all times to attend to any request you may have.
Should you decide to come to the homes, whether it be long term or simply a holiday, make our home yours. Allow our staff to spoil you with old fashioned hospitality, service, quality and value.
Friends and relatives are very welcome at all times.
About usOur StaffOur Care ServicesOur HomesResidential Care Dementia Care Day & Respite Care Home Care
The CQC report for RHC Care is available on the CQC website.
