Privacy and Dignity
Residents are treated with sensitivity, respect and thoughtfulness. Anyone entering a resident's room will always knock before entering.
Residents are addressed by their title or preferred name and treated as an individual. Whenever possible, residents are encouraged to do things for themselves. If private or personal issues arise with residents these are discussed in a private environment. Residents are always treated in a proper and sensitive way when performing intimate care tasks

Food & Nutrition
The Care Quality Commission (CQC) 2006, found that meals and meal times affect the quality of life of older people and are ‘the highlight of the day' for many people in our residential care.

Social Events, Recreation and Entertainment

Social Events
A full programmes of social events, creative activities, demonstrations and outings takes place and a wide variety of people come into the home to meet and work with our residents from hairdressers and aromatherapists to local schoolchildren.

Entertainment & Out Door Activities
Walks around the care homes gardens is always encourage.

Music in care homes
The effects of music are often neglected in care homes, it can play an important part in daily life and make a real difference to residents' lives. This is why in our care homes music is an intergral part of the activities and events programme.

Fun and Relaxing Activities
Activities include, board and ball games, music and dancing, hand and foot massage, walking and visits to local tourist and historical centres etc.

Keeping fit and healthy
A fitness class is carried out in a group session daily, providing exercise with a smile.

“Some of the dementia residents were up, dancing, bopping, it triggered lots of things in the mind and we all had a wonderful time.”

Religion
The local parish visits regularly. All religions welcome and individual requirements are respected.

Testimonials
“Thank you and all the staff for the care and kindness shown to me during my stay... Ron Harrison

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